FAQs

How does the Douciane LED cap work?

The cap uses photobiomodulation, a technology that emits red and infrared light capable of stimulating cellular activity and reactivating hair follicles.

Light penetrates under the scalp to promote blood circulation, bring more oxygen and reduce the influence of DHT, the hormone responsible for hair loss.

How long does it take to see the first results?

Results vary from person to person, but most users find:

  • In 4 weeks: noticeable reduction in hair loss.
  • In 8 weeks: visible regrowth of new hair.
  • In 12 weeks: increased hair density and thicker hair.

    👉 The key is regularity: 15 minutes a day is enough.

How long does a session last?

Each session lasts 15 minutes. The cap switches off automatically at the end of the cycle to prevent overexposure.

We recommend 3 to 5 sessions per week depending on your needs.

How do I use the device?

  1. Place the cap on your head, with dry hair.
  2. Press the Power button to activate the LEDs.
  3. Select the mode that suits your hair type (oily, dry, normal...).
  4. Relax during the session — you can read, watch television or work.

How do you recharge the cap?

The device recharges via a supplied USB cable.

A full charge lasts approximately 3 hours and provides several battery life sessions.

Is it safe for the scalp?

Yes. The light used is non-invasive, UV-free, and without excessive heat.

LED therapy is clinically recognized and has been used in dermatology for over 20 years.

No side effects were observed, even on sensitive scalps.

What is the difference between red and blue light?

  • Red light (660 nm): stimulates cell growth and regeneration.
  • Blue light (465 nm): purifies the scalp and regulates sebum.

    Some modes alternate between the two for a combined effect.

Who is the product intended for?

  • Men and women suffering from hair loss

  • People with a weakened scalp, fine or thinning hair.
  • Those who wish to strengthen their hair density or prevent hair loss.

    It is compatible with most existing hair types and treatments.

Are there any contraindications?

This product is not recommended for:

  • Having recently undergone scalp surgery.
  • Presenting with open wounds or skin infections.
  • Following photosensitizing treatments (ask your doctor for advice).

What are the delivery times and methods?

Orders are shipped within 24 hours

Delivery is provided by Colissimo or Chronopost, within 3 to 7 working days in mainland France.

A tracking number will be sent to you as soon as the shipment is dispatched.

Can I return the product?

Yes. You have 14 days after receipt to return the product to us in its original packaging if it has not been used.

Simply contact our customer service at: contact.douciane@gmail.com

Is the product guaranteed?

Yes, the Douciane LED cap comes with a 1-year warranty, covering any manufacturing defects or malfunctions.